Customer Centricity

Customer Centricity

Getting Ready For CRM…

Our first CRM (Customer Relationship Management) two day workshop was held recently at Rugby with the Southern and Midlands Aggregates Commercial team. This is the start of our implementation of the new Global CEMEX Go CRM system in the UK.

Terri Charles, Area Manager, commented: “I would like to thank everyone for their contribution during the two days and how much everyone embraced the new way of working.

Also, a big thank you to Jessie Ryan and the team for their hard work helping to deliver the training – well delivered and much appreciated. We also had great support from our P&IT partners, thank you.”