Customer Centricity

Customer Centricity

An Unusual Request With A Great Solution….

Cluster 16 have another satisfied customer.   Hereford Plant Supervisor, Adrian Radnor, was contacted by a very curious customer who requested a concrete that could have traffic on in 48 hours and had a high chemical resistance. The concrete was being used for the resurface of a small stream bridge. Adrian’s thorough product knowledge meant he was able to recommend CEMEX MicroTECHS. 

The product exceeded the customer’s expectation as he was able to traffic the road after just 36 hours. The 13.5m3 produced was worth the effort and thanks go to Paul Nicholson, Phillip Brindley, Adrian Radnow and the Hereford Team for providing a great solution to our customer.