Cementation Skanska were really happy with our service despite a problem with s/plas causing a 1 hour delivery delay. Andy Evans (Site Manager) said that it wasn’t a problem and due to the prompt communication from both operations, Glynn at Goole and Sarah in Shipping, meant all were kept informed and could plan breaks around it.
This contract was hard fought and won by our Sales Team. Independents regularly call on our site to look for chinks in our armour for an easy steal. They are, however, being given the feedback ‘service is great with CEMEX’.
So well done to Glynn and Sarah for ‘calling Bob’ and keeping our service promise to customers – ‘we promise to deliver within the agreed timeframe or we will call you’.