Customer Centricity

Customer Centricity

Customer Care For Our Go Live Partners

With the launch of CEMEX Go last week, Tamsin, Kirsty and Amanda (pic left) in our Digital Support team have been visiting our Launch Release partners, BCL Groundworks, Stabilised Pavements and Essex Groundwork Supplies. Avril, David and Steph, from our Customer Care team (pic right), were also on hand to help.

Our Customer Care Team is core helping customers to register and use CEMEX Go and then expand who can use it.  CEMEX Go customer, BCL, said: “CEMEX Go is so user friendly and will save loads of phone calls on ordering and track.”

Amanda and David met Peter at Essex Groundwork Supplies who was impressed with the simplicity and ease of using the tool and will be placing his order later this week on CX Go. Peter also created a new user via the user management track to allow his colleague, Wayne, to place orders. Steph was with Stabilised Pavements who will use all the CEMEX Go elements.