Customer Centricity

Customer Centricity

Eight Weeks To Go – Check Out Weekly Newsletter

Leading up to the go-live of CEMEX Go in early April, a countdown has started with a weekly “X” WEEKS TO GO one-page newsletter published and being posted on Notice Boards.

The objective is to raise overall awareness throughout the business of CEMEX Go actions underway and provide a countdown to launch.  Key messages this week are:

  • What exactly does CEMEX Go offer to our customers?
  • New positions being advertised for Customer Care Advisors
  • How do we know who to contact at our customer businesses?
  • What does “Minimum Viable Product” mean?

Please see the Newsletter in the UK News downloads section for sharing with your teams and posting on Notice Boards throughout the business.