Our great Asphalt Team in Northern received great customer feedback from Eurovia this week when they helped re-surface a road out of hours after a road traffic incident, in time for rush hour. Thanks go to everyone involved, with some great help and support from Trevor Golding (Northern Sales Manager) and Phil Guest and his Planning Team at Preston Brook.
Here’s the thank you email for you to read:
Just a quick note to pass on my personal thanks to you and your Team at CEMEX for assisting in the Emergency Response following an RTC on the A534 Sandbach on Tuesday night.
I don’t generally make out of hours calls but when you answered my call gone 20:00hrs on Monday night I knew that you would strive to assist.
Thanks, NO, Huge Thanks to your Planners for moving deliveries around to assist in the multi deliveries, especially after the carriageway was deemed unsafe over a much larger area than initially thought, thus increasing the tonnage by a further 100 tonnes.
You gave me times which were pretty good, and with your Teams dedication, we proudly announced to the local Councillor, Mr David Topping, on Tuesday morning that the carriageway would re-open at 16:00hrs, approximately, which would aid the rush hour traffic flows, and I am pleased to advise that the road was re-opened at 15:40hrs.
Please can you pass on Eurovia’s thanks to the dedicated Team who made this happen, including yourself.
Brett Coupland, Operations Manager , Eurovia National Surfacing