Customer Centricity

Customer Centricity

Fruits of their labour…

Last Friday several members of the Materials South West and Wales Ready Mix team were invited to a tour of Javelin Park Incinerator.

Moreton Valence concrete plant had delivered in the region of 20,000m3 over an 18 month period, which included a slip form that meant the plant worked 126 hrs split shift straight through in order to give the required service. The tour was received very well and included the Plant Manager Lee Mills and IHC’s Alan Butt and Michael Butt.  It’s not often teams get the chance to see the finished product close-up.  Well done to the team for delivering a superior customer service experience.