Customer Centricity

Customer Centricity

Getting Out And About

Alistair Smith, Area 11 Aggs Planner, recently got out and about to visit the Quarries and some customers in the Dorset and Hampshire area in which he works.  Alistair organises and prioritises truck movements in the area, but since joining the role in March hasn’t had the opportunity to meet the people he works with.

His blog on Shift is a great outline of his day, meeting colleagues on the Quarries such as Leamouth Wharf, Poole, and Hamer Warren. He also visited some customers too.  It’s a great example of how working together as one CEMEX we can better serve our customers.

Well done to Alistair for getting out and about to put faces to names to improve customer service.