Customer Centricity

Customer Centricity

Hewitt Robins Int. Supply CEMEX UK With A New Screen In Just Four Weeks

CEMEX UK, Leamouth Wharf, is a busy operation located in Southampton. The original Finedoor screen operated by the site was in poor condition and required replacement, to enable the company to maintain fast-paced production demands.

CEMEX UK awarded the contract to Hewitt Robins to replace the screen within an 8-10 week lead time. However, at the time of placing the order, the existing machine had a severe breakdown and CEMEX UK required an earlier delivery time. Hewitt Robins fulfilled this customer requirement by completing the design and manufacture of a bespoke, made-to-measure screen in just four weeks.

3MB Engineering Ltd completed the removal and installation in just under four days which also included removing the roof and conveyor above the screen. The Hewitt Robins screen was installed in February and has provided Leamouth Wharf with the tonnages and efficiencies required.

Peter Lamb, Wharf Manager, commented: ‘Hewitt Robins responded quickly and efficiently to all of our requests. The new screen is performing well and there have been no issues with it since its installation.”