Customer Centricity

Customer Centricity

Joel Srodon Wins Bulk Cement 2017 Customer Service Award

Veteran Customer Service Agent, Joel Srodon, was the 2017 winner of the Bulk Cement Customer Service Award recognising his exemplary customer service in the Bulk Cement Planning department. Throughout the challenging year he consistently went beyond the call of duty to be the vital link between logistics and the end customer.

UK Supply Chain Director, Dave Hart, was delighted to congratulate Joel on his achievement commenting: “From speaking, listening and interacting with you I know you are passionate about your job and providing a service in line with our customer’s expectations which last year was difficult on a number of occasions. I really appreciate it and your Award for exceptional customer service is extremely well deserved.”