Customer Centricity

Customer Centricity

One CEMEX grows customers

Gilbert Morgan highlights a great example of where great customer service coupled with a great product grows customers.  Cluster 16 recently provided a renowned Tarmac customer with Evolution Foundation (reported a couple of weeks ago in UKNews.)  After experiencing our great customer service and quality product we have now delivered to another of their sites and have firm orders for the future.

The customer commented that using these products prevents the need for a machine loading bucket, and the ease of placing this product reduces their labour costs so is great for their budget.

The customer has even recommended us and our product to another builder who has also placed an order with us.

It just goes to show that great customer service and working together as ONE CEMEX to provide great solutions is the way to grow more customers.