Customer Centricity

Customer Centricity

Readymix Scotland – Adding Value Through Service

This little story from Scotland illustrates what Readymix are trying to do in terms of being best for customers and communicating the value of dealing with CEMEX – in the end customers do value great service and will pay more for it and here’s the proof:

Despite being out on price to Hope for the Drumgrew Bridge, our professionalism on night shift contracts for the ABC contract and the helpfulness of the staff at our Gartshore coating plant has resulted in the Readymix order for 500m3 being placed with CEMEX Cumbernauld plant. The first night shift pour will start this weekend for 80m3.