Customer Centricity

Customer Centricity

Talking Go – Adoption Workshops In Full Swing

A key part of our UK plan to increase CEMEX Go Customer Adoption are our 15 Workshops for Sales Executives – these give detailed support and role-play explaining current functionality and how to target Customers for Adoption improvement. Here’s the latest update:

  • 5 x 6-hour Workshops completed in last two weeks with 40 Sales Executives.
  • 10 more to come in next two weeks.
  • Big thanks to Amanda, Kirsty, Laura and our Business Leaders for delivering these so effectively at regional locations.
  • These prepare us for a step-change in Customer On-Boarding and Adoption to take us closer to On-Boarding and Adoption targets.