Customer Centricity

Customer Centricity

UK Readymix Customer Services Update….

Southern Region successful first two weeks!  It’s been a smooth and steady stabilization in Week 2, well most days! Cash Sales in particular have been very busy especially as they were one man down. Darren Bland has agreed to oversee the Team on a temporary basis. 

Carl - resizedCentral Team Leader Carl has completed his 1st month with CEMEX.  After 4 weeks in Operations, new Team Leader, Carl, (pictured right) has returned to Rugby knowing a lot more about Readymix. For the next 4 weeks he moves to process and systems training before he’s let loose on the real thing! 

Scottish colleagues:   Sales Representatives Tom Hunter and Edith Heggie were welcomed to the CSC. Apparently a translator was required for a little while and then it all became clear!