Customer Centricity

Customer Centricity

Winning New Work Is Our Only Goal…

Meet Jenna Swain who has been formally appointed as our new Submissions Manager.  Jenna heads up our proposals Team to ensure we meet the requirements for various tender processes and beat the competition to win new contracts.

She has worked in bidding and submissions Teams for the last 9 years across our industry which include Lafarge and Aggregate Industries.  She joined CEMEX in 2015 as Technical Proposals Manager.

We asked Jenna to tell us what she and the Team do: “To work with many local government organisations we have to go through an in depth procurement process.  Part of my role as Submissions Manager is to ensure that CEMEX meets the requirements of this process through the production of Quality Submissions, Prequalification Questionnaires, Supplier Documents, Capability Documents and Trading Agreements.

We work as part of the National Commercial Team and work alongside colleagues from across the UK business. It doesn’t matter if it’s Readymix, Asphalt, Paving Solutions, if there is a public tender going out we are the Team that completes the documents.

I, along with members of my Team, have been involved in all elements of the bidding process from conception through to final completion, ensuring that the business consistently out performs against its competitors and ultimately wins work!

If you receive any documentation from your clients, customers or a supplier that looks different from the norm or requires additional information, policies or procedures then please do not hesitate to contact me, alternatively we also have a dedicated submissions email address: biddepartment@cemex.com