Two members of the Cement Bulk Planning and Customer Service Teams, Carly Flitton and Logistics Planner, Vickie Gorton, visited the South Ferriby Cement Plant last week to get a better understanding of the challenges of being a tanker driver.
The visit’s aim was to increase understanding between the Teams and to help them work better together to serve the customer. Both Vickie and Carly spent two days going on a delivery with a driver, attended a drivers meeting, saw how the tankers are loaded, and had a tour of the Plant.
Carly commented: “Overall the visit to Ferriby was very beneficial. I saw the whole journey process of delivering cement from a driver’s point of view, from loading up to completing the job by going into the dispatch office. I have a much better understanding of the process of discharging cement at a Plant and the Health & Safety precautions they have to take both onsite and back at the works. Also the tour has given me a great insight of how the whole cement process operates at South Ferriby.”
Vickie commented: “My thoughts as I arrived at South Ferriby were how different Ferriby is to Rugby works. There aren’t many walkways marked out and to cross the yard full PPE was needed, and we needed to be more aware of our surroundings. Mike Roe was very accommodating and gave us a thorough explanation as to how everything worked. The dispatch office is where drivers could go to relax and since the flood a lot of work has been needed to make the Plant safe.
Thank you to Mike and the Team for accommodating us and giving us a really informative two days.”