It’s not just Mark who has stood out from the crowd in August. Other colleagues who have gone above and beyond are:
Alan O’Connor, Melanie Couldwell and Danielle Allen from local Asphalt in Huyten – on 17th August 2016 local Asphalt did not have one query on the system. This shows the Team have worked really hard to not only reduce query levels but to identify why the query was raised in the first place. Les Luxon cannot recall any other time when the local Asphalt business has not had a single query against the Plants – the Team are very busy with the full commercial tasks for the business so these actions are even more impressive.
Dave Sands, Plant Manager Ellesmere Port, who demonstrated great Customer Service for the Asphalt business by reacting quickly to a break down at Halkyn and servicing the customer over two days with excellent communication between Plants and the customer.