Employees

Employees

SAP Support Reminders

Here is a reminder about where to go for help and a list of resources for SAP, that may be useful.

If you have any errors or issues, please create a service request through the GSC in the normal way.  Be sure to state that the issue relates to UK SAP SRP and provide your business or functional area – this will then be passed to our Project Team for resolution.

  • If the issue is critical – please also contact your Supervisor.
  • GSC can be contacted by phone: 0114 3921234, email: gsc.europe@cemex.com or Microsoft Teams Chat: Global Service Centre.
  • If you have an urgent query related to Procurement or P2P.

LINKs for PO processes

POs Migrated LINK

PO Policy LINK

VIM management PO WF LINK

ZEUP webinars and guides

ZEUPs creation guide LINK

UK Approval routes ZEUP + REQ2 LINK

ZEUP creation Webinar LINK

ZEUP approvals webinar LINK

NON PO guides

NON PO Vendors LINK

NON PO routes in SAP SRP LINK

UK VIM Authorisation NPO WF LINK

VIM Authorisation NON PO webinar LINK

 VIM

VIM Roles Manual guide LINK

Scanning and archiving process guide LINK

Please only contact Alan Venning or Tomas Hozik if it is a query related to NON-PO numbers, or an emergency as they are not able to support with all questions.