Some of the other outstanding colleagues from August nominated for the Thanks For Your effort Award were
Scott Williamson, Keith Buchan and Tony Wright, Terminal Operatives at Leith Cement Terminal. The team worked tirelessly on after their 12 hour shift to mend machinery and unload 14,000 tonnes of cement at the terminal when an electrical fault was caused by a broken motor. Through a series of events the team’s hard work and dedication meant that the ship was unloaded at midnight and two days of downtime avoided.
Chris Burns, Relief Plant Manager RMX Area 7. Chris Burns was talking to a customer out of Whitby about the 200m3 pour of structural concrete we were supplying the next day when the customer let out that he was having 50m3 of blinding from a local independent because he didn’t think we were capable of delivering both pours. Chris told him that we could accommodate and there would be no problem, so the customer agreed and we have supplied another 50m3 of concrete which a competitor could have easily supplied.
Neil Sargent, Alan Downes, Craig Pepper, Phil Hartley, Scott Christie, Tony Goodwin and Gunter Kennsett, Class 1 Bulk Cement Tanker Drivers for Rugby Cement. A high profile customer, Tarmac Heathrow, was going through a critical phase of their refurbishment and expansion project of T2 at Heathrow Airport. The work required up to 14 loads of cement per day for a period of 4 weeks direct from Rugby. This required CEMEX to engage with a small pool of trained drivers who are certificated to go airside at Heathrow to go the extra mile during the period. The work involved the drivers delivering to the customer direct from Rugby, going through a series of security measures, driving back to drop the empty trailer at Kingsmead picking up a loaded trailer returning to Heathrow to deliver again, and then doing it all over again before finally returning back to Rugby. The dedication and team work of the drivers ensured the customer was able to continuously supply materials through this exceptionally busy period.
Leo Medley, Plant Manager, Asphalt Fridaythorpe. Fridaythorpe is a small team of four people. One of the team is on long-term sick and this has really tested the team’s ability to cover all our customer requirements. From the customer and sales dept perspective we haven’t had any issues; this is thanks to the leadership and commitment from Leo Medley.
Leo has cancelled his pre-planned holidays on four occasions to maintain supply to customers. Leo and his wife deserve a Thanks For Their Efforts Reward as all the family need to be committed to CEMEX to allow this level of customer service.
Mark Stephenson and Graham Box, Operatives Asphalt Leyburn. They only have two mixer men at Leyburn. Our sales team picked up some out of hours work. Mark Stephenson and Graham Box changed their holiday plans to allow the Plant to cover day and night working.
Elizabeth Bowden, Supply Chain System Supervisor, Aggs and Asphalt. Owing to changes in requirements for ISO 9001 compliance and changes in our own systems, there were a large number of SOP documents for the weighbridges and planning office to be reviewed and new ones created. There were also new sections around risk assessments and competency assessments to be carried out to a very short timescale. Working with Brin Sandhu and Neil Adams, Liz took a lead and pulled together the necessary information to a high standard and very quickly and efficiently, whilst maintaining a positive attitude that helped everyone get through the task in hand.
Andrew Scott, Development and Estates Manager Aggregates. Andy identified an opportunity for CEMEX to obtain planning permission for a new Quarry and Landfill on CEMEX owned farmland at Langley near Slough. He showed great innovation by identifying the opportunity as a result of a government funded infrastructure project and strong leadership to pull together a team of internal and external experts to deliver the site earlier than expected. His collaborative approach, working closely with the operational and commercial teams in the aggregates business was impressive.
Jessica Murrell, Aggregates Planner. Jess has become the key account responsible Planner for major asphalt customer, Tarways Asphalt, taking ownership of this difficult customer account who works on many different sites and makes multiple amendments during the day. The usual “whoever takes the call deals with the call” scenario was not working well with this customer so a new single contact approach was needed. It is still a difficult account to manage due to the multiple changes but Jess has taken that workload in her stride.