Last week we received this email from a grateful member of the public because Debbie Martin at Shap Quarry helped her and her daughter out. It just goes to show that safety is a way of thinking in and out of work.
“I want to send a very big ‘thank you’ to a member of your staff who works at your Shap depot. Last Friday, just after midday, I was travelling along the A6 from Shap with my daughter when her car caught fire. A member of your staff was travelling along the road at the same time and stopped to help and stayed with us until the fire brigade arrived. She was an absolute star and really helpful, calling the fire brigade when they didn’t arrive quickly and helping to stop the traffic from driving past a vehicle that was about to explode.
She could see how upset we both were and even offered us a cup of tea back at the office before we headed off on the long drive to Manchester. I just wondered if it would be possible to, firstly get a message of thanks to her and secondly to commend her behaviour to your company as she is clearly a real asset in terms of communication skills and understanding.
I hope this message gets to her – we are both fine and very grateful for her help.”
The message has been passed on to Debbie. Thank you Debbie for Stepping In.